Editorial enquiries
For a question about the information on this site, use the editorial email address displayed in the footer. The address is constructed from the website’s current domain.
No payment support
This guide is not POLi, a bank, a casino or a payment processor. We cannot trace transactions, reset accounts, verify casino eligibility or resolve payment disputes. Contact the relevant bank or provider using a contact channel published on its official website.
Do not send sensitive information
Never send card numbers, CVV/CVC, bank passwords, one-time passcodes, identity documents, seed phrases or account credentials. The on-page question form is not connected to email and does not submit or store your message.
Urgent support
For gambling-related support in Australia, Gambling Help Online is available 24/7 at gamblinghelponline.org.au and by phone on 1800 858 858.
Local question form
The form below only validates entries in your browser. Submission is not configured; nothing is sent or stored. For an editorial contact address, use the domain-based address in the site footer.